Delivery & Return
Delivery
We provide you with two delivery options:
Express Delivery
Your groceries will be delivered the same day you place your order in Cairo or Giza.
Scheduled Delivery
Your groceries will be delivered on the day you choose.
Shipping charges
Shipping fees are calculated according to your area and the value of your order.
Returns
Unused products can be returned within 14 days, while frozen products can be returned within 24 hours of receiving the order Your return request might be rejected if the product is damaged.
How can I make a return request?
You can contact our customer service team directly at:
If there’s a problem and isn’t resolved by customer service Please Send us on this
Email:
[email protected]
and it’ll be resolved immediately.
ZUMRA is always honored to serve you
and is fully prepared to meet all your wishes.
